On arrival to each of your pre booked sessions you will experience a relaxed, friendly environment. Picture a little industrial club scene with funky low lighting & an instructor who's ready to motivate with you with some fantastic tunes! We want you to enjoy every moment of this experience & leave feeling great! Please note; You are in complete control of your own bike at ALL times & will never feel pressured by us to do anything more than what you feel comfortable with. Here at 'Vibe' it is important to us that you feel safe whilst on your spinning bike therefore if you are a new or existing customer we will happily assist you with a bike set up. It's always worth having this re-checked every now & then. Please can we remind all of those attending their first session to arrive with no less than 15 minutes before your pre-booked session.

Please always attend your session with the following: Water bottle - ideally please bring a pre filled bottle with you to every session, although should you forget we do offer a water machine in the studio. Hydration is often something we neglect. We strongly encourage you to drink plenty of fluids before, during & after your sessions. Trainers/Cycling shoes - we kindly ask all of our riders to wear running style trainers (lightweight with bulky structure). All of our bikes are fitted with straps that must be firmly secured around the feet before & during your session. Due to safety reasons we cannot accept fashion style footwear (i.e. converse) Alternatively all of our bikes in the studio can cater for cycling shoes that are fitted with SPD 2 bolt cleats. Towel - This is optional but recommended. A towel is not only used to wipe yourself during the ride but with risks of slipping it is also important that you keep your handlebars free of moisture.

Each of our session last for 45 minutes but please arrive at least 10 minutes early to ensure you are ready to ride at the start of your pre booked session.

Life is busy, our energy levels can often vary so please adjust your ride according to how you feel on the day. We as instructors will never put pressure on you to do what we are doing. Every stage of the ride is completely optional. If there are times when you need to create your own ride or offer yourself recovery then please feel free. Our aim is to provide a relaxed, friendly environment. We want you to enjoy your rides with us without the worry of feeling pressured to keep up with us or those around you.

ALL of our indoor cycling sessions must be pre-booked & paid for via our website or our phone app. All sessions can be be easily 'rescheduled' or 'cancelled' via your Vibe account on our website (to access this please go to the 3 lines in the top right hand corner of our homepage) Please note that there is a cancellation policy in place. If you cancel your pre booked session within 12 hours unfortunately we cannot offer you a refund or credit a session back to your bundle. If you cancel your session with more than 12 hours notice, your active bundle will be recredited & the session will be available for you to use another day. We kindly ask all pay as you go customers to send us a message via the website when cancelling a session so that we can issue you with a full refund.

Yes! There is a communal toilet area within the unit with more than enough room to change in.

For parking details, please refer to our menu & click on 'New Riders' It is very important to us to be respectful of our surrounding buisnesses who have kindly agreed to have access to their parking bays out of hours. We would be grateful if you could be mindful when parking & avoid arriving any earlier than the times stated below From 5pm onwards - Anne Ginger parking bays will be available (These bays are centrally located at the top of the industrial estate) From 5pm onwards - Safe & Sound parking will be available (These bays are located near the top of the industrial estate on the right hand side) From 5.30pm onwards - Solent beds parking will be available (These bays are located at the top of the industrial estate in the far left hand corner)

Indoor cycling classes are low impact therefore often recommended by health professionals as a good form of rehabilitation exercise following an injury. Please inform us of any medical conditions that you feel we may need to be made aware of so that we can discuss any recommended adjustments to your rides. Any matters discussed will be dealt with in the strictest confidence.

If there is a live session when you arrive we kindly ask you to wait outside until you see customers from the previous class leaving. This avoids any noise distraction from the door & wooden stairway that runs along the back of the studio. We appreciate your co-operation.